Frequently Asked Questions

Check-in is from 2:00pm. Our reception is staffed 24 hours a day, so if you're arriving late at night or in the early hours, someone will always be here to welcome you.

Early check-in from 1:00pm may be available subject to room availability on the day — please ask reception when you arrive. An additional charge may apply.

Check-out is by 11:00am.

Late check-out until 12:00 noon may be available subject to availability — ask reception on the morning of your departure and we'll check what's possible.

Please bring two things:

Valid photo ID — passport or national ID card — required for all guests in accordance with UK immigration law.

The payment card used to make your booking — this must be presented at check-in.

Yes — reception is staffed 24 hours a day, every day. Whether you're arriving on a late flight or need something in the early hours, our team is always here.

You can also reach us by phone on +44 20 7706 4660 or via WhatsApp at any time.

Yes — breakfast is currently complimentary for all guests, served every day including weekends.

Guests are offered a continental-style breakfast with selected hot items. Please note that this is not a full English breakfast.

Breakfast is served daily from 7:30am with last orders at 9:00am — every day including weekends and bank holidays.

Please bring your room key, which is required to access breakfast service.

Our breakfast selection includes:

Drinks Orange juice  ·  Apple juice  ·  Coffee  ·  Hot chocolate

Cereals Cereals  ·  Weetabix  ·  Oats

Bakery Croissants  ·  Toast  ·  Scones  ·  Swiss cake

Hot items Boiled eggs  ·  Scrambled eggs  ·  Beans

Extras Cheese  ·  Fresh fruit

Breakfast is served in the lower ground floor dining area. Please bring your room key.

If you have any dietary requirements — allergies, intolerances or preferences — please let reception know in advance and we'll do our best to accommodate you.

We have 37 rooms across two connected Victorian townhouses:

Single — 1 single bed (6'3" × 3'). Ideal for solo travellers. From £125/night.

Double — 1 double bed (6'3" × 4'6"). Perfect for couples. From £268/night.

Twin — 2 single beds (6'3" × 3'). Great for friends or colleagues. From £268/night.

Connecting Triple — 1 double + 1 single in a connecting layout. Ideal for families or small groups. From £325/night.

All rates include VAT, complimentary Wi-Fi and breakfast.

Extra beds cannot be added to any room type. Our rooms are set up for their designated occupancy — singles for 1 guest, doubles and twins for up to 2, connecting triples for up to 3.

For families or groups needing more flexibility, our Connecting Triple rooms offer the best arrangement.

Yes — all rooms have private en-suite bathrooms. Every room also has tea and coffee making facilities as standard.

Complimentary Wi-Fi is available throughout the hotel and most rooms receive a good signal.

Due to the thickness of some Victorian walls, signal strength may occasionally vary in certain rooms. If you have any issues please speak to reception — we're happy to help troubleshoot.

We're at 119–121 Sussex Gardens, Paddington, London W2 2RU — in the heart of central London on one of Paddington's distinctive Victorian garden squares.

Open in Google Maps →

The fastest route is the Heathrow Express — direct from any Heathrow terminal to Paddington Station in approximately 15 minutes. The hotel is then a 5-minute walk.

Private transfers are also available — see the Transfers section below.

Gatwick (LGW): Gatwick Express to Victoria, then Circle or District line to Paddington. Around 45–60 minutes.

Stansted (STN): Stansted Express to Liverpool Street, then Elizabeth line direct to Paddington. Around 60–75 minutes.

Luton (LTN): Train to St Pancras, then Bakerloo line to Paddington. Around 60 minutes.

London City (LCY): DLR to Canning Town, then Elizabeth line direct to Paddington. Around 40 minutes.

Paddington Station — 5 min walk. Elizabeth, Bakerloo, Circle & District lines plus National Rail & Heathrow Express.

Edgware Road Tube — 8 min walk. Bakerloo, Circle, District & Hammersmith & City lines.

Lancaster Gate Tube — 12 min walk. Central line, beside Hyde Park.

Marble Arch Tube — 18 min walk. Central line, gateway to Oxford Street.

M40 Motorway — approx 0.5 miles via A40.

Hyde Park — 10 min walk  ·  Oxford Street — 15 min walk
Paddington Station — 5 min walk  ·  Little Venice — 15 min walk
Bond Street — 2 stops on the Elizabeth line
Natural History Museum — 20 min by tube
Buckingham Palace — 20 min by tube
The London Eye — 25 min by tube

See our Things to Do page for a full local guide.

The hotel has limited on-site parking at £20 per day. This is not bookable in advance and is subject to availability on arrival — please ask reception on the day.

Nearby parking is also available at St John's Church, a short walk from the hotel, at a similar daily rate.

Standard Rate: Free cancellation up to 48 hours before arrival (from 2:00pm on the day). Cancellations within 48 hours, or non-arrivals, incur a charge of 100% of the first night's rate.

Advance Purchase (Non-Refundable): These rates are non-refundable from the moment of booking. No changes or refunds are permitted under any circumstances. In the case of a no-show, the total cost of the stay is charged.

Cancellations must be made in writing by email or by calling +44 20 7706 4660. The time of receipt determines which policy applies.

Pets are not permitted at ABC Hyde Park Hotel.

Smoking is strictly prohibited throughout the entire building — in all guest rooms, corridors and common areas. This includes e-cigarettes and vaping.

Children are welcome. Guests under the age of 18 must be accompanied by an adult staying in the same room or an adjoining room. Under-18s may not occupy a room on their own.

We ask all guests to respect quiet hours between 10:00pm and 8:00am out of consideration for fellow guests.

We accept Visa, Mastercard, American Express and Maestro. Cash and bank transfer are also accepted.

The card used to make the booking must be presented at check-in. Corporate accounts with 14-day invoice terms are available — please arrange at least one month before arrival.

Yes — you can settle your outstanding balance securely online via our Payments page. We accept card payments processed by Stripe, or bank transfer with receipt upload.

If you're unsure of your balance, contact us on +44 20 7706 4660 or by email.

Booking direct gives you benefits no third-party platform can match:

Best rate guaranteed — we match or beat any rate found elsewhere.

Breakfast included — complimentary for all direct bookings.

Direct contact — speak to us directly for special requests or changes.

No hidden fees — transparent pricing with no booking commissions.

 Book Direct Now

Yes. We have Welcome Pickups integrated directly on our website — a fixed-price private transfer service where your driver meets you at arrivals, monitors your flight for delays, and brings you straight to the hotel. Bookable online in under 60 seconds. Available from all five London airports.

We also work with local taxi services which can sometimes offer more competitive rates — though please note most currently accept cash only. Ask reception for details on the day.

Visit our Location page to book a transfer →

It depends on your journey:

Airport journeys (Heathrow, Gatwick etc.): Welcome Pickups offers fixed prices, a professional meet-and-greet service, and flight monitoring — good value for the convenience, especially with luggage. Local taxis may be cheaper but vary.

Local journeys within London: Welcome Pickups is not recommended for short local trips — it tends to be expensive for these. Uber or Bolt are much better value for getting around the city. Public transport is also excellent from Paddington.

Reception is always happy to advise on the best option for your specific journey.

Yes — in-house guests receive exclusive discounts at our partner restaurants, all within a short walk. Just show your room key.

Café Panache (2 min) — 10% off. Breakfast, sandwiches, coffee. Mon–Sat 8am–5pm, Sun 8am–4pm.

Micky's Fish & Chips (3 min) — 10% off. Halal, established 1962, BBC-featured.

Sundrenched Desserts (3 min) — 10% off. Halal breakfast, crepes and desserts.

Mehmet Efendi 1953 (8 min) — 15% off. Turkish patisserie, coffee and desserts.

Salwa London (10 min) — 25% off. Pakistani home cooking, established 1985.

Full details including addresses and opening hours are on our Guest Perks portal.

Our Guest Perks portal is an exclusive digital guide for in-house guests. It includes Wi-Fi details, stay information, London walking routes, tube maps, museum guides, and all your partner restaurant discounts.

Ask reception for access details when you check in.

Ava is our AI concierge, available on this website at any time via the chat button. She can answer questions about your stay, the local area, transport, restaurant recommendations and more.

For anything that needs a human — special requests, booking changes, or urgent matters — our reception team is available 24 hours on +44 20 7706 4660 or WhatsApp.